Contact & consultation

Arranging an assessment

Outpatient appointments are booked through the hospital on the numbers below; international patients can ask for Michael Yu. Bring photographs of yourself from several years ago if you have them, because they show what has changed rather than only what is there now. Bring a record of any previous injectable treatment, including when it was and what was used, because that history changes the assessment.

What a good assessment includes

An examination of the face at rest and in movement, an assessment of where volume has been lost and where tissue has descended, and a judgement about which of the two is dominant. Skin thickness, previous filler and any scarring in the area are part of it. You should leave able to say which material is being proposed, why that one, what happens if you dislike the result, and what the plan would be if you declined both.

Asking about the plan

Ask what material class is being used and why, how long that material is expected to behave as it does in that area, and what the plan is when the effect fades. Ask specifically what would be done if an area turned out uneven, and whether the material can be dissolved. Ask how the clinic recognises and treats a vascular complication, and what happens outside clinic hours. A specific answer to those questions is the sign of an assessment.

Before you commit

No decision needs to be made at the first appointment, and neither material needs to be chosen before the examination has named what has changed. Take the plan away, read it against the guides on this site, and come back with questions. A discount that expires, or pressure to be treated before an assessment is complete, is information about the clinic rather than about your face.